Privacy Policy

E-Zone is committed to protecting the personal data of its users in accordance with Moroccan law no. 09-08 relating to the protection of individuals with regard to the processing of personal data and the recommendations of the CNDP

In accordance with Law 09-08, each user has the right to access, rectify, object to, delete, and transfer their data. All requests must be submitted in writing to E-Zone's headquarters. Users may also define instructions regarding the fate of their data after their death.

Personal data is retained for the period necessary for the purposes for which it was collected and in accordance with legal requirements. E-Zone implements technical and organizational security measures (secure servers, access control, staff training, encryption of sensitive data) to prevent the destruction, loss, alteration, or unauthorized access to information.

This website uses cookies to improve navigation, personalize the user experience, and analyze audience traffic. These are small files placed on the user's device when browsing the site. Cookies are used, in particular, to:

1. Manage personal settings and access to the customer area;
2. To remember browsing preferences and direct the user to relevant content;
3. To measure the attendance and effectiveness of promotional campaigns.

Users can configure their browser at any time to accept or reject cookies. Rejecting cookies may limit access to certain website features.

The collected data is hosted and processed in Morocco. In the event of a transfer to another country, E-Zone ensures that adequate safeguards are in place. Data is never sold or shared with third parties for commercial purposes, except where legally required (e.g., court order, fraud prevention).

E-Zone reserves the right to modify this privacy policy to comply with legal changes or improve its practices. Users will be notified of any changes via the website or by email.

1. Data collected: When creating an account, placing an order, subscribing to the newsletter, or using the contact form, we collect personal information (name, first name, address, phone number, email...) necessary for managing your order and customer relationship.
2. Use: This information is used exclusively for order processing, after‑sales service, account management, sending commercial communications (if you have consented), and improving our services.
3. Legal basis: the collection is based either on contractual necessity (order fulfillment) or on the user's consent for marketing actions.